FAQ’s.

Is Handy Crew a franchise?

No Handy Crew Ltd is an owner operated property maintenance company

Do you do free quotes?

We give free estimates if you email in photos with dimensions of the work required

Do you do site visits?

If a site visit is required a fee is charged which is refunded upon acceptance of the estimate

What insurances do you hold?

Handy Crew Ltd has a $10K liability insurance policy

Is there a minimum charge?

We have a minimum charge for the first hour on site which varies depending on the level of staff required for your job.

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Do you charge more for Public holidays and out of hours work?

If work needs to be carried out on Public holidays or out of hours work will be charged at different rates

Do you manage the project for the customer?

We employ multiple trades at Handy Crew so for jobs that involve multiple trades we will projects manage

Can we trust Handy Crew staff alone in our homes?

Handy Crew staff are employees and as part of our employment process we security and credit check everyone. We also carry out random drug and alcohol testing for our staff.

If a job is charged by hourly rate how do you know how long Handy Crew staff are on site?

All our vehicles have GPS tracking which allows accurate invoicing

Do you guarantee your work?

All workmanship is guaranteed for 5 years. Materials will be covered by manufacturers warranties